Privacy Policy

1. Who We Are

The Cat's Meow & Hound's Hideaway is a pet boarding business operating in Kalispell, Montana, serving families across the Flathead Valley. This policy explains what we collect through this website and what we do with it.

2. Information We Collect

We collect only what you choose to send us through the forms on this site: your name, your email address, your phone number, your pet's details, your requested dates, and anything else you write in your message or reservation request.

We also collect standard website analytics, which tell us how many people visited a page and roughly where they came from. That information is not tied to your name.

3. How We Use It

• To respond to your inquiry or reservation request
• To contact you about your pet's stay, including confirmation notices by phone, text, or email
• To keep records of stays and the care your pet received
• To understand which parts of this website people find useful

We do not sell your information. We do not share it with anyone except the service providers we need to run the business, and those providers are required to protect it.

4. How Long We Keep It

We keep inquiry and reservation details for as long as we are in contact with you, and we keep records of completed stays for as long as we need them for business and tax purposes. If you would like your inquiry deleted, contact us and we will remove it.

5. How We Protect It

We maintain reasonable security measures to protect the personal information we hold. Paper records containing personal information are destroyed rather than discarded intact.

6. If There Is a Data Breach

If personal information we hold is exposed in a security breach, Montana law requires us to notify the people affected without unreasonable delay, and we will do so.

7. Your Privacy Rights in Montana

The Montana Consumer Data Privacy Act applies to businesses that process personal data for large numbers of consumers, and a small local business like ours falls below its thresholds. Even so, you are welcome to contact us at any time to ask what we hold about you or to ask us to delete it, and we will act on that request.

If you have received marketing email from us, every message includes a way to unsubscribe, and we act on those requests promptly.

8. Cookies and Analytics

This website uses basic analytics to count visits and understand which pages are read. We do not use advertising or remarketing cookies, and we do not track you across other websites.

9. Children

This website is intended for adults arranging care for their pets. We do not knowingly collect information from children.

10. Changes to This Policy

If this policy changes, the revised version will appear on this page with a new date at the top.

11. Contact Us

Questions about this policy can be sent to us through the contact page on this website, or by phone during business hours.